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FAQ

FAQ 1 : How do I become one of your distributors?

Apply in writing to the GM, Sales & Marketing. You will be contacted if successful, after necessary verification must have been carried out.


FAQ 2 : Can I purchase cement directly from your company if I am not a distributor?

Yes, if you require the right volume. You can come over to our Head Office at Alausa, Ikeja, Lagos or visit any of our depots/sales outlets.


FAQ 3 : Do you only sell bagged cement?

No, we also sell bulk cement to corporate customers/construction sites.


FAQ 4 : Do you have the capacity to produce cement based on your client’s specification?

Yes, we do. You can get more details by calling our Customer Care lines numbers below;

+234 1 9502554

+234 1 7730747


FAQ 5 : What mode of cement collection is available to your clients?

Cement can be delivered/collected through

 

  1. Self collection: the customer collects cement from our Plants using his/her truck
  2. Delivered: Lafarge Cement WAPCO delivers cement to the specified site of our clients.
  3. Depot collection: customers collect cement at any of our depots.

FAQ 6 : Who should I contact if there is an issue with my sales order?

Contact us through our Customer Care lines numbers below;

+234 1 9502554

+234 1 7730747

 


FAQ 7 : Who should I contact if I have any issue aside sales order?

You can contact any of the persons on our contacts page


FAQ 8 : Who should I contact if I have issues with the cement supplied to me?

Contact us through our Customer Care lines numbers below;

+234 1 9502554

+234 1 7730747


FAQ 9 : How can I benefit from your Key Distributorship Scheme?

If you meet set criteria and fall within identified locations for the scheme. You can apply as indicated in Q1.

 


FAQ 10 : Do you provide after-sales services?

Yes, we do to relevant customer categories.


FAQ 11 : What is the price of Elephant Cement?

To always have the right price, please contact our sales team.


FAQ 12 : Why is the price of your cement so high?

The price of Elephant Cement compares favourably with competing brands in all our markets. Generally, cost elements that go into cement production determine the price at which the product is sold.

 


FAQ 13 : Where do you have your sales outlets/depots in Nigeria?

You can buy Supaset and Elephant Cement at any of our outlets across Nigeria.

1.       In Abeokuta: 1, Adigbe Rd, Abeokuta, Ogun State (08083134550, 08085838733)

2.       In Sagamu: Opposite Elephant Cement Works, Sagamu, Ogun State (08083134553, 08083134515)

3.       In Eleyele: Plot A1 and A2, Eleyele Road, Opposite Army Barracks, Ibadan, Oyo State (08083134518, 08083134549)

4.       In Monatan: 3, Olubodun Street, Academy Monatan, Iwo Road, Ibadan, Oyo State (08085838568, 08083134518)

5.       In Iseyin: Barracks Area, Oyo Road, Iseyin, Oyo State (08083134540, 08085838568)

6.       In Osogbo: NRC Terminus, Osogbo, Osun State (08083134541, 07089995307)

7.       In Warri: Km 3, Refinery Rd, former Halliburton Yard, Effurun, Warri, Delta State (08085859538, 08083134551)

8.       In Benin: 269, Muritala Muhammed Way, Opp. Igbinedion Education Centre, Benin City, Edo State (08085859526, 08083134516)

9.       In Abule Egba: 434/436, Abeokuta Express Way, U-turn, Abule Egba, Lagos State (08085838673, 07089995352)

10.   In Ikorodu: No. 1, Cele Bus Stop, Ijede Road, Ijede. Ikorodu, Lagos State (08083134521, 08083134484)

11.   In Ajah: Km 45, Lekki Epe Expressway, Olokonla Bus Stop, Lagos State (08085838639, 08085838716)

12.   In Oregun: 32, Billings Way, Oregun Industrial Estate, Oregun, Lagos State (08083134542, 08083134521)

13.   In NKB, Oregun: Plot 38, Kudirat Abiola Way, Oregun, Lagos State (08083134542, 08083134521)

14.   In Akure: Km 2, Ondo Road, Opposite Banjo Medical Centre, Akure, Ondo State (08083134548, 07089995351)

15.   In Lokoja: Beside E Division Police Station, Lokongoma Phase II, Okene - Kabba Road, Lokoja, Kogi State (08087181448, 08024792528)

16.   In Abuja: Dawaki District after Gilmor Engineering Yard, Opposite Gwarinpa Estate, Kubwa Express Way, Abuja (08087181448, 08032193144)

In Ilorin: Lafarge WAPCO Depot, Haji Camp Road, Beside Lubcon, Olorunsogo, Ilorin,


FAQ 14 : Who can I contact for further information on sales?

For further information, please contact any of the following staff:

  • National Sales Manager: 08086633098
  • Senior Marketing Manager: 08023622357
  • Regional Sales Manager (Lagos/Ogun): 08087181447
  • Regional Sales Manager (Far West): 08023374280
  • Regional Sales Manager (East): 08087181448

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Industrial ecology

Alternate text:

How to create value from waste

Large amounts of natural resources, particularly minerals and fossil fuels, are used to manufacture cement. For many years the Group has been working to reduce the environmental impact of its activities by finding ways to obtain value from waste products.